LetMeHandle has not launched yet. This policy describes how the app is designed to handle your data. We will update it before the app is available, and the date above will change when we do.
Who we are
LetMeHandle is an open-source app with an assistant that answers phone calls for you. It deals with routine callers and rings you when a call needs you. The code is public on GitHub, so you can check what this page says.
What we collect
| Data | Why |
|---|---|
| Your phone number | It is your account. You sign in with a one-time code sent to it. We store the codes only in hashed form, and they expire quickly. |
| Your name (optional) | So the assistant can say who it is answering for. |
| Your preferences | When the assistant answers, who gets through, how it speaks, and the facts you allow it to share with callers. |
| Important contacts | Only the people you mark as important, with the labels you give them, so their calls reach you. |
| Call details | When a call came in, how it was handled and which of your rules applied, so you can see your calls in the app. |
| Transcripts and summaries | What was said on a call the assistant handled, so you can read what happened. |
| Device and sign-in information | To keep you signed in securely and send you alerts when a call needs you. |
What we never keep
- Call recordings. Audio is processed live while the call happens and then thrown away. There is no setting that turns recording on.
- Your address book. The app does not upload your contact list. On Android, your phone decides on the device whether a caller is one of your contacts.
How long we keep it
- Transcripts are deleted automatically, after 7 days by default. You can choose a different period in the app.
- Summaries stay until you delete the call or your account.
- Account data stays until you delete your account.
What callers hear
The assistant answers on your behalf. It shares only the facts you have marked as shareable. It never tells callers about your schedule, your contacts or your settings.
Who helps us run the service
To answer calls, LetMeHandle uses outside services to:
- connect phone calls
- turn speech into text and text into speech
- run the language model that decides how to respond
- send sign-in codes by text message
- send push notifications, through Apple and Google
- host the service
They receive only what their job needs, while the call happens. We will name each provider here before launch. Because LetMeHandle is open source, you can also run it yourself with providers you choose.
Analytics
We do not track you for advertising and do not sell your data. We record only service health numbers, such as how quickly calls are answered. Transcript text and phone numbers are kept out of those metrics and our logs.
Security
- Transcripts are encrypted before they are stored.
- Sign-in tokens are short-lived and kept in your phone's secure keychain.
- Every request is limited to your own data, and our tests check that one person cannot read another person's.
Your choices
- Delete a call: this removes its summary and transcript at once.
- Change how long transcripts are kept.
- Mark or unmark important contacts at any time.
- Sign out of any device.
- Delete your account: this removes all of your data.
Children
LetMeHandle is not meant for children under 13, and we do not knowingly collect their data.
Changes
If this policy changes, we will update this page and its date. For important changes we will also tell you in the app.
Contact
Questions about privacy: open an issue on GitHub. To report a security problem privately, use a private security advisory.